Refund policy

At Memon Hygiene Store, we strive to ensure that our customers are fully satisfied with their purchases. If you are not entirely satisfied with your purchase, we are here to help.

Returns

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Time Frame: You have 7 days from the date of purchase to return an item.
Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons. These include:
- Opened cleaning supplies
- Customized or special-order items
Proof of Purchase: A receipt or proof of purchase is required for all returns

Refunds

Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Processing Time: Refunds will be processed within 15 business days. The time it takes for the refund to reflect in your account may vary depending on your bank or card issuer.

Exchanges

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a refund.
Exchange Process: If you need to exchange an item for a different size or variant, please return the original item following our return procedure, and place a new order for the desired item.

Shipping

Return Shipping Costs: You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
Shipping Refunds: If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error (e.g., you received an incorrect or defective item).

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about our return and refund procedures.

Thank you for shopping with Memon Hygiene Store Your satisfaction is our priority!

For any questions, please feel free to contact us.